.page-faq {
  --faq-indent: 38px;
  --faq-radius: 14px;
  padding-bottom: 72px;
}

/* ---------- 面包屑留白 ---------- */
.page-faq .breadcrumb {
  margin: 18px 0 16px;
}

/* ---------- 首屏 ---------- */
.page-faq .faq-hero {
  display: grid;
  grid-template-columns: minmax(0, 1fr);
  gap: 14px;
  margin: 0 0 24px;
}

.page-faq .faq-hero__main {
  position: relative;
  overflow: hidden;
  padding: 26px 20px 24px;
  border: 1px solid var(--line);
  border-radius: var(--faq-radius);
  background:
    linear-gradient(148deg, #150E24 0%, #20123C 52%, #120A1F 100%);
}

.page-faq .faq-hero__main::before {
  content: "";
  position: absolute;
  inset: 0;
  background:
    linear-gradient(135deg, transparent 0 62%, rgba(108, 43, 217, .22) 62% 100%);
  pointer-events: none;
}

.page-faq .faq-hero__main::after {
  content: "";
  position: absolute;
  top: -70px;
  right: -70px;
  width: 200px;
  height: 200px;
  border-radius: 50%;
  background: radial-gradient(circle, rgba(0, 229, 255, .32), transparent 68%);
  pointer-events: none;
}

.page-faq .faq-hero__main > * {
  position: relative;
}

.page-faq .faq-hero h1 {
  margin: 10px 0 14px;
  font-size: clamp(27px, 7.4vw, 44px);
  font-weight: 900;
  line-height: 1.18;
  letter-spacing: -0.01em;
  color: var(--ink);
  text-shadow: var(--glow-violet);
}

.page-faq .faq-hero__lede {
  max-width: 60ch;
  margin: 0;
  font-size: 15.5px;
  line-height: 1.78;
  color: var(--ink-dim);
}

.page-faq .faq-hero__stats {
  display: grid;
  grid-template-columns: repeat(3, minmax(0, 1fr));
  gap: 10px;
  margin: 0;
  padding: 0;
  list-style: none;
}

.page-faq .faq-stat {
  padding: 13px 12px 11px;
  border: 1px solid var(--line);
  border-radius: var(--radius-sm);
  background: var(--bg-console);
  transition: border-color var(--dur), transform var(--dur);
}

.page-faq .faq-stat:hover {
  border-color: var(--cyan);
  transform: translateY(-2px);
}

.page-faq .faq-stat__num {
  display: block;
  font-family: var(--font-mono);
  font-size: 19px;
  line-height: 1.25;
  color: var(--cyan);
}

.page-faq .faq-stat__label {
  display: block;
  margin-top: 3px;
  font-size: 12px;
  line-height: 1.5;
  color: var(--ink-dim);
}

/* ---------- 横幅图 ---------- */
.page-faq .faq-banner {
  margin: 0 0 22px;
  border-radius: var(--faq-radius);
  overflow: hidden;
}

.page-faq .faq-banner img,
.page-faq .faq-side img {
  display: block;
  width: 100%;
  height: auto;
  max-width: 100%;
  object-fit: cover;
}

/* ---------- 分类跳转条 ---------- */
.page-faq .faq-jump {
  position: sticky;
  top: var(--header-h);
  z-index: 6;
  margin: 0 0 26px;
  padding: 10px 0 8px;
  background: var(--bg-deep);
  border-bottom: 1px solid var(--line);
}

.page-faq .faq-jump__list {
  display: flex;
  gap: 8px;
  margin: 0;
  padding: 0 0 2px;
  list-style: none;
  overflow-x: auto;
  scrollbar-width: none;
}

.page-faq .faq-jump__list::-webkit-scrollbar {
  display: none;
}

.page-faq .faq-jump__link {
  display: inline-block;
  padding: 9px 14px;
  border: 1px solid var(--line);
  border-radius: 999px;
  font-family: var(--font-mono);
  font-size: 12.5px;
  line-height: 1;
  color: var(--ink-dim);
  text-decoration: none;
  white-space: nowrap;
  transition: color var(--dur), border-color var(--dur), background-color var(--dur);
}

.page-faq .faq-jump__link:hover,
.page-faq .faq-jump__link:focus-visible {
  color: var(--cyan);
  border-color: var(--cyan);
  background: rgba(0, 229, 255, .07);
}

/* ---------- 区块与标题 ---------- */
.page-faq .faq-block {
  margin: 0 0 38px;
  scroll-margin-top: calc(var(--header-h) + 62px);
}

.page-faq .faq-cat__head {
  display: flex;
  align-items: center;
  gap: 12px;
  flex-wrap: wrap;
  padding-bottom: 12px;
  margin-bottom: 14px;
  border-bottom: 1px solid var(--line);
}

.page-faq .faq-cat__no {
  font-family: var(--font-mono);
  font-size: 12px;
  line-height: 1;
  letter-spacing: 0.06em;
  padding: 5px 9px;
  border: 1px solid var(--line);
  border-radius: 7px;
  color: var(--cyan);
  background: rgba(0, 229, 255, .08);
}

.page-faq .faq-cat__title {
  flex: 1 1 auto;
  margin: 0;
  font-size: 20px;
  font-weight: 800;
  letter-spacing: -0.01em;
  color: var(--ink);
}

.page-faq .faq-cat__count {
  font-size: 12px;
  color: var(--ink-dim);
}

/* ---------- 高频前五 ---------- */
.page-faq .faq-top5 {
  display: grid;
  grid-template-columns: minmax(0, 1fr);
  gap: 10px;
  margin: 0;
  padding: 0;
  list-style: none;
}

.page-faq .faq-top5__item {
  display: grid;
  grid-template-columns: auto minmax(0, 1fr);
  gap: 12px;
  padding: 14px 16px 14px 13px;
  border: 1px solid var(--line);
  border-left: 3px solid var(--violet);
  border-radius: var(--radius-sm);
  background: var(--bg-console);
  transition: border-left-color var(--dur), transform var(--dur), background-color var(--dur);
}

.page-faq .faq-top5__item:hover {
  border-left-color: var(--cyan);
  transform: translateX(3px);
  background: #191033;
}

.page-faq .faq-top5__no {
  font-family: var(--font-mono);
  font-size: 12px;
  line-height: 1.7;
  color: var(--cyan);
}

.page-faq .faq-top5__item p {
  margin: 0;
  font-size: 14.5px;
  line-height: 1.72;
  color: var(--ink-dim);
}

.page-faq .faq-top5__item strong {
  color: var(--ink);
  font-weight: 700;
}

.page-faq .faq-top5__item a {
  color: var(--cyan);
  text-decoration: underline;
  text-underline-offset: 3px;
  white-space: nowrap;
}

.page-faq .faq-top5__item a:hover {
  color: var(--orange);
}

/* ---------- 折叠问答 ---------- */
.page-faq .qa {
  border-bottom: 1px solid var(--line);
}

.page-faq .qa__q {
  display: flex;
  align-items: baseline;
  gap: 11px;
  padding: 15px 2px 15px 10px;
  border-left: 3px solid transparent;
  cursor: pointer;
  list-style: none;
  font-size: 15px;
  line-height: 1.65;
  color: var(--ink);
  transition: border-left-color var(--dur), color var(--dur), background-color var(--dur);
}

.page-faq .qa__q::-webkit-details-marker {
  display: none;
}

.page-faq .qa__q:hover {
  background: rgba(108, 43, 217, .1);
}

.page-faq .qa__no {
  flex: 0 0 auto;
  font-family: var(--font-mono);
  font-size: 12px;
  line-height: 1.9;
  color: var(--ink-dim);
  transition: color var(--dur);
}

.page-faq .qa__text {
  flex: 1 1 auto;
  font-weight: 500;
}

.page-faq .qa__sign {
  flex: 0 0 auto;
  align-self: flex-start;
}

.page-faq .qa__sign::before {
  content: "+";
  display: block;
  font-family: var(--font-mono);
  font-size: 16px;
  line-height: 1.5;
  color: var(--cyan);
}

.page-faq .qa[open] .qa__q {
  border-left-color: var(--cyan);
  color: var(--cyan);
}

.page-faq .qa[open] .qa__no {
  color: var(--cyan);
}

.page-faq .qa[open] .qa__sign::before {
  content: "–";
}

.page-faq .qa__a {
  padding: 0 0 16px;
}

.page-faq .qa__a-body {
  margin: 0;
  padding: 2px 0 2px 11px;
  border-left: 2px solid var(--cyan);
  font-size: 14.5px;
  line-height: 1.82;
  color: var(--ink-dim);
}

.page-faq .qa__a-body a {
  color: var(--cyan);
  text-decoration: underline;
  text-underline-offset: 3px;
  text-decoration-thickness: 1px;
}

.page-faq .qa__a-body a:hover {
  color: var(--orange);
}

/* ---------- 章节配图 ---------- */
.page-faq .faq-side {
  margin: 0 0 18px;
  border-radius: var(--radius-sm);
  overflow: hidden;
}

/* ---------- 找人工 ---------- */
.page-faq .faq-help__grid {
  display: grid;
  grid-template-columns: minmax(0, 1fr);
  gap: 14px;
}

.page-faq .faq-help__card {
  padding: 20px 18px;
}

.page-faq .faq-help__title {
  margin: 8px 0 14px;
  font-size: 17px;
  font-weight: 800;
  color: var(--ink);
}

.page-faq .faq-help__lines {
  margin: 0 0 12px;
  padding: 0;
  list-style: none;
}

.page-faq .faq-help__lines li {
  display: grid;
  grid-template-columns: 74px minmax(0, 1fr);
  gap: 10px;
  padding: 9px 0;
  border-bottom: 1px dashed var(--line);
  font-size: 14px;
  line-height: 1.6;
}

.page-faq .faq-help__lines li:last-child {
  border-bottom: 0;
}

.page-faq .faq-help__key {
  color: var(--ink-dim);
  font-size: 13px;
}

.page-faq .faq-help__val {
  color: var(--ink);
  word-break: break-word;
}

.page-faq .faq-help__steps {
  margin: 0 0 12px;
  padding: 0;
  list-style: none;
  counter-reset: none;
}

.page-faq .faq-help__steps li {
  display: grid;
  grid-template-columns: auto minmax(0, 1fr);
  gap: 10px;
  padding: 10px 0;
  border-bottom: 1px dashed var(--line);
  font-size: 14px;
  line-height: 1.72;
  color: var(--ink-dim);
}

.page-faq .faq-help__steps li:last-child {
  border-bottom: 0;
}

.page-faq .faq-help__step-no {
  font-size: 12px;
  line-height: 1.9;
  color: var(--orange);
}

.page-faq .faq-help__note {
  margin: 0;
  font-size: 13px;
  line-height: 1.7;
}

.page-faq .faq-help__note a {
  color: var(--cyan);
  text-decoration: underline;
  text-underline-offset: 3px;
}

.page-faq .faq-help__note a:hover {
  color: var(--orange);
}

/* ---------- 平板 ---------- */
@media (min-width: 720px) {
  .page-faq .faq-top5 {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }

  .page-faq .faq-help__grid {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }

  .page-faq .qa__a-body {
    margin-left: var(--faq-indent);
    padding-left: 14px;
  }

  .page-faq .faq-side {
    max-width: 560px;
  }
}

/* ---------- 桌面 ---------- */
@media (min-width: 960px) {
  .page-faq .faq-hero {
    grid-template-columns: minmax(0, 7fr) minmax(0, 5fr);
    align-items: stretch;
    gap: 16px;
  }

  .page-faq .faq-hero__main {
    padding: 34px 32px 30px;
  }

  .page-faq .faq-hero__stats {
    grid-template-columns: minmax(0, 1fr);
    gap: 12px;
  }

  .page-faq .faq-stat {
    display: flex;
    flex-direction: column;
    justify-content: center;
    padding: 16px 18px;
  }

  .page-faq .faq-stat__num {
    font-size: 24px;
  }

  .page-faq .faq-cat__title {
    font-size: 24px;
  }

  .page-faq .qa__q {
    font-size: 16px;
    padding-top: 17px;
    padding-bottom: 17px;
  }

  .page-faq .qa__a-body {
    font-size: 15px;
    max-width: 68ch;
  }

  .page-faq .faq-help__card {
    padding: 24px 22px;
  }
}

/* ---------- 动效偏好 ---------- */
@media (prefers-reduced-motion: reduce) {
  .page-faq .faq-stat,
  .page-faq .faq-top5__item,
  .page-faq .qa__q,
  .page-faq .qa__no,
  .page-faq .faq-jump__link {
    transition: none;
  }

  .page-faq .faq-stat:hover,
  .page-faq .faq-top5__item:hover {
    transform: none;
  }
}